Intuition Doesn’t Scale with Shane Jackson, President of Jackson Healthcare
Culture is nothing more than a concept unless you’re able to define and teach it.
Years ago, Shane Jackson, President of Jackson Healthcare, was stumped by the question, “Can you tell us about your culture?” His inability to answer terrified him, leading him on a path of discovery to understand what culture means so he could influence and scale it. In this episode, Shane breaks down the benefits of being crystal clear about your organization's values. As you listen, you’ll learn how making those distinctions will help you lead, recruit, increase profit, and so much more.
Show Notes
Additional Resources:
In this episode you’ll learn:
Give people room to learn from their mistakes.
Intuition doesn’t scale, intentionality does.
“Principles are sacrosanct, methods are not.”
Things to listen for:
[02:31] The leaders who shaped Shane
[03:42] Allowing others to make mistakes
[08:16] Where to give others freedom and where to set boundaries
[13:55] Understanding culture for scalability
[18:37] Allowing subcultures without sacrificing principles
[22:49] The value of an others-first mindset
[28:22] How organizational structures have shifted
[32:25] Attracting talent through clear values?
[36:22] Communicating your culture
[39:34] Teaching your thinking behind decisions
[43:11] Tim’s Take