It’s the Trying that Transforms with Mark Miller, VP of High Performance Leadership at Chick-fil-A

“When I walk into a room, I'm trying to figure out how I can add. Sometimes it means being in charge and sometimes it means taking out the trash.”

Mark Miller, VP of High Performance Leadership at Chick-fil-A and best-selling author of the book Smart Leadership, knows calling yourself a servant leader is one thing, but acting on those words is another.

In this episode, Mark shares the benefits of being a leader who is Others Focused and leads with generosity. Listen in to learn how you can adopt an “adding value” mentality and hear about what Mark calls “the leadership fountain of youth.”


Show Notes

Transcript of the episode

In this episode you’ll learn:

  • Commit to lifelong learning—your capacity to grow determines your capacity to lead.

  • “Most leaders who fail, fail because of character issues.”

  • Attempt to add value to every person you encounter.

Things to listen for:

[02:42] The leaders who influenced Mark
[04:47] Leading with generosity
[07:47] Mark and Tim’s 20-year-old connection
[10:02] How being others-focused impacts the bottom line
[13:05] Having a mentality based on adding value
[18:38] Getting leaders out of quicksand
[22:56] Mark’s four key leadership ideas
[26:33] The leadership fountain of youth
[31:37] Tim’s Take
[33:27] A teaser for what’s coming up on Be Worth* Following